Privacy Policy | ZapTools

1. Introduction

Welcome to ZapTools ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zaptools.org and use our online tools.

By using ZapTools, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

ZapTools collects minimal information to provide our services:

2.1 Information You Provide

Feedback Form: Name, email address (optional), and feedback message when you submit feedback
File Processing: Files you upload for processing (PDFs, images) are processed temporarily and deleted immediately after conversion

2.2 Automatically Collected Information

Usage Data: IP address, browser type, device information, pages visited, time spent on pages
Cookies: We use cookies to remember your language preference and improve user experience

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our tools and services
To process your file conversions (PDF, images, QR codes)
To respond to your feedback and support requests
To analyze usage patterns and improve our services
To detect and prevent technical issues or abuse
To comply with legal obligations

4. Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to ZapTools and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings .

For more information about Google's privacy practices, please visit the Google Privacy Policy .

5. File Processing and Data Retention

                Important: All files you upload (PDFs, images) are processed temporarily
                on our servers and are automatically deleted immediately after processing.
                We do not store, save, or retain any of your uploaded files.
            

Processing Time: Files are kept in memory only during the conversion process
Deletion: Files are permanently deleted from our servers within seconds after conversion
No Backup: We do not create backups or copies of your files

6. Third-Party Services

We use the following third-party services:

Google Cloud Platform: For hosting our backend services
Netlify: For hosting our frontend website
Google AdSense: For displaying advertisements
Google Analytics (if applicable): For website analytics

These third parties have their own privacy policies governing the use of your information.

7. Cookies

We use cookies for the following purposes:

Preference Cookies: To remember your language preference (Vietnamese/English)
Advertising Cookies: Used by Google AdSense to display relevant ads

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

HTTPS encryption for all data transmission
Secure server infrastructure with Google Cloud Platform
Regular security audits and updates
Rate limiting to prevent abuse

9. Your Rights

You have the following rights regarding your information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Objection: Object to processing of your information
Opt-out: Opt-out of personalized advertising

To exercise these rights, please contact us at: trieuhiencomp@gmail.com

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: trieuhiencomp@gmail.com
Website: https://zaptools.org
Feedback Form: Use the feedback button (💬) on our website