Frequently Asked Questions

Find answers to common questions about ZapTools

📋 General Questions
What is ZapTools?

ZapTools is a comprehensive collection of free online tools designed to help you with everyday tasks. We offer over 60+ tools including image processors, PDF converters, QR code generators, unit converters, developer tools, and much more. All tools are completely free, require no signup, and work directly in your browser.

Do I need to create an account to use ZapTools?

No! All our tools are completely free to use without any registration or account creation. Simply visit the tool you need and start using it immediately.

Is ZapTools really free?

Yes, 100% free! All our tools are free to use with no hidden costs, no premium tiers, and no feature limitations. We support the service through non-intrusive advertising.

What devices can I use ZapTools on?

ZapTools works on all devices including desktops, laptops, tablets, and smartphones. All you need is a modern web browser like Chrome, Firefox, Safari, or Edge.

🔒 Privacy & Security
Is my data safe when using ZapTools?

Absolutely! Most of our tools process files directly in your browser (client-side processing), meaning your files never leave your device. For tools that require server processing, we process your files temporarily and delete them immediately after. We never store, access, or share your files.

Do you store my uploaded files?

No, we do not store your files. For client-side tools, files are processed entirely in your browser. For server-side tools, files are processed in memory and deleted immediately after processing completes.

Can I use ZapTools for sensitive documents?

While we take privacy seriously and process most files client-side, we recommend using caution with extremely sensitive documents. For maximum security with sensitive files, consider using our client-side tools which process everything locally in your browser.

Do you track my activity?

We use Google Analytics to understand how visitors use our site (page views, popular tools, etc.) but we do not track or store information about the files you process. See our Privacy Policy for complete details.

🛠️ Tool Usage
Are there file size limits?

For client-side tools, file size is limited only by your device's memory. For server-side tools, we typically support files up to 50-100MB depending on the tool. Larger file support may be added based on user feedback.

Can I use ZapTools offline?

Currently, ZapTools requires an internet connection to load the tools. However, once loaded, many client-side tools can work without an active connection since they process files locally in your browser.

How many files can I process at once?

This depends on the specific tool. Many tools support batch processing of multiple files. There's no daily limit on the number of files you can process.

Why is my tool taking a long time to process?

Processing time depends on several factors:

  • File size (larger files take longer)
  • Your device's processing power
  • Internet connection speed (for server-side tools)
  • Complexity of the operation

Client-side tools are generally faster since they process locally on your device.

What file formats are supported?

Supported formats vary by tool. Common formats include:

  • Images: JPG, PNG, GIF, WebP, BMP, SVG
  • Documents: PDF, DOCX, TXT
  • Data: JSON, XML, CSV, YAML
  • Code: JavaScript, HTML, CSS, SQL

Each tool specifies supported formats on its page.

⚙️ Technical Questions
Which browsers are supported?

ZapTools works best on modern browsers including:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

We recommend keeping your browser updated for the best experience.

A tool isn't working. What should I do?

Try these troubleshooting steps:

  • Refresh the page (Ctrl+F5 or Cmd+Shift+R)
  • Clear your browser cache and cookies
  • Try a different browser
  • Check if your file format is supported
  • Ensure your file isn't corrupted

If the problem persists, please contact us with details about the issue.

Can I use ZapTools for commercial purposes?

Yes! You can use ZapTools for both personal and commercial purposes. However, you cannot resell our tools or integrate them into your own service without permission. See our Terms of Service for details.

Do you have an API?

Currently, we do not offer a public API. If you're interested in API access for your business or application, please contact us to discuss your needs.

✨ Features & Requests
Can I request a new tool?

Absolutely! We love hearing from our users. If you have an idea for a new tool or feature, please contact us or use our feedback form. We regularly add new tools based on user requests.

How often do you add new tools?

We continuously work on improving existing tools and adding new ones based on user feedback and demand. On average, we add 2-4 new tools per month and regularly update existing ones.

Can I contribute to ZapTools?

We appreciate your interest! While we don't currently have an open-source contribution program, you can help by:

  • Suggesting new tools or features
  • Reporting bugs or issues
  • Sharing ZapTools with others
  • Providing feedback on existing tools
💬 Support
How do I contact support?

You can reach us through:

We typically respond within 24-48 hours.

Do you offer customer support?

Yes! While we're a free service, we still provide email support. If you encounter issues or have questions, feel free to contact us through our contact page or email.

Can I donate or support ZapTools?

Thank you for your support! Currently, we support ZapTools through advertising. The best way to support us is to:

  • Share ZapTools with friends and colleagues
  • Whitelist us in your ad blocker
  • Provide feedback and suggestions
  • Report bugs and issues

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